Posts tagged ‘Platform’

Bectran Credit Management Platform Success Stories

Multiple Bectran Credit Management Platform users discuss how Bectran has improved their credit process.
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Springboard Announces Enhanced Homebuyer Education Platform For New and Returning Borrowers

Homeownership is a big subject, and Springboard Nonprofit Consumer Credit Management, Inc. (“Springboard”) works hard to help prospective borrowers get the help they need, regardless of where they are in the process of owning a home. In response to the growing interest in pre-purchase education, Springboard is pleased to announce the launch of its innovative online homebuyer education platform for new and returning borrowers. The comprehensive course thoroughly covers each step of the home buying process from managing personal finances to education on the home buying experience and ultimately preparation and planning for homeownership success. Prospective borrowers may complete this self-study course in the convenience of their own home at their own pace. A Certificate of completion that fulfills the education requirements for certain loan and assistance programs (sometimes referred to as First Time Homebuyer) is provided at the conclusion of the course. The course is available in both English and Spanish which can be started by visiting our website and selecting the Homebuyer Education icon.                

A 2013 study by NeighborWorks America, a community development agency, found that pre-purchase education significantly lowered default rates. The overwhelming majority of adults continue to view homeownership as a worthwhile goal. Springboard anticipates that their enhanced platform, which now features one-on-one financial counseling and a personalized action plan, will meet the needs of new and returning homeowners.

“Our desire is to provide prospective borrowers with all the education necessary to become a successful home owner,” said Melinda Opperman, Springboard’s senior vice president. “We offer a thorough curriculum that covers all the nuts and bolts of the home buying process. There is so much more to becoming a homeowner than simply shopping for a home.”

Springboard’s homebuyer education course is available 24/7 and is accessible nationwide. A Certificate of completion will be issued to all prospective borrowers who successfully complete the course, which includes a pre and post-test that corresponds with each subject. The course will follow with one-on-one financial counseling conducted by a Springboard financial counselor.


About Springboard Nonprofit Consumer Credit Management, Inc.

SPRINGBOARD® Nonprofit Consumer Credit Management is a 501(c)(3) nonprofit personal financial education and counseling organization founded in 1974 with the mission of improving the financial well-being of individuals and families. Springboard is a U.S. Department of Housing and Urban Development-approved housing counseling agency and a member of the Association of Independent Consumer Credit Counseling Agencies and the National Foundation for Credit Counseling, the nation’s longest serving nonprofit financial counseling organization. Springboard is also a proud member of the Hope Now Alliance, a cooperative effort between the U.S. government and mortgage market participants to help struggling homeowners. Springboard offers personal financial education and assistance in credit counseling, housing counseling, reverse mortgage, debt and money management, pre-bankruptcy counseling and debtor education through educational programs and confidential coaching. Springboard is accredited by the Council on Accreditation, signifying the highest standards for agency governance, fiscal integrity, counselor certification and service delivery policies. Counseling is available by telephone nationwide or in-person at office locations in California, Arizona, Nevada, New Mexico, Texas, Massachusetts, South Carolina, Florida and Maryland. For more information on Springboard, please call 800-449-9818 or visit their web site at

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Foodservice Leaders Experience Significant Results With PeopleMatter Platform

Charleston, SC (PRWEB) May 09, 2012

In the competitive foodservice industry, what sets industry-leading restaurants like Applebees Neighborhood Bar and Grill, Noodles & Company, Mad Greens and Boloco apart from the competition? Their commitment to providing outstanding customer service, fresh and delicious menus, and their use of the PeopleMatter Platform.

PeopleMatter provides the only comprehensive talent management solution specifically designed for the foodservice industry. Companies can manage all of their people processes from one, integrated platform with PeopleMatters online suite of mobile-social HR tools. Restaurants use the PeopleMatter to optimize returns in time-to-hire, tax credit collection, resource allocation, tracking and onboarding, productivity, retention and compliance. The proof is in the numbers:

????Apple Sauce, Inc. saved 2,200 hours in hiring and increased submitted tax credits by 167 percent.
????Noodles & Company saved $ 10,000 a year via PeopleMatters automatic cloud-based upgrades and customer control features.
????Scottys Brewhouse increased compliance by 100 percent and experienced annual savings of $ 124,800 in onboarding management processes.
????Boloco experienced an average annual benefit of $ 296,010, and in two months realized 849 percent ROI.
????MAD Greens greatly increased compliance by improving employee-record accuracy 80 percent.

Apple Sauce, Inc.

Apple Sauce, Inc., a major Applebees Neighbor Grill and Bar franchise, owns and operates 79 locations in Indiana, Ohio, Illinois and Florida. With so many locations, and more than 5,000 employees, administrative paperwork was cumbersome and required constant follow-ups by managers. Paperwork, such as WOTC forms, often didnt get completed. To streamline processes, the company deployed HIRE in August 2011. Among the many benefits and results, Apple Sauce achieved an 167 percent increase in submitted tax credits.

Screening for tax credit eligibility helps employers earn money by hiring people from defined categories. A large percentage of the people restaurants typically employ fall into these groups, but most employers do not file for available incentives due to not being aware of the various credits available. According to the Department of Labor, companies credits average $ 2,400 per employee and can reach $ 9,000.

In moving away from paper-based solutions to one comprehensive, easy-to-use system we have seen a real improvement in the efficiency of hiring and onboarding new team members. Its saving time for our employees and our managers, said Bruce Dodge, Apple Sauce, Regional Human Resource Manager.

Noodles & Company

Noodles & Company was operating on disparate systems that required going through the software vendors to perform any customization or changes in the system. Additionally, any updates to the separate point solutions required an additional purchase and time to install. With $ 10,000 in annual updates and customization fees, the company recognized the need to update and streamline its system.

PeopleMatters SaaS platform optimizes HR processes and improves business efficiency. Not only are processes streamlined within each restaurant, but resources between locations are consolidated. Cloud-based software provides managers and executive teams the ability to self-manage customization needs. Updates are automatic and free.

PeopleMatter is really geared towards our employee base, shared Alison Meadows, Noodles & Company HR Director. It is simple to use and puts the ability to update policies and procedures in system back in our hands.

Scottys Brewhouse

Scottys Brewhouse, an Indiana-based restaurant company, announced in January 2011, that it was implementing PeopleMatter HIRE in its new microbrewery concept, Thr3e Wise Men Brewing Company. The chain has eight locations, and relies heavily on a college workforce. The company has over 1,200 employees and needs to manage filling shifts around employee schedules.

Before implementing PeopleMatter, Scottys hiring process required sorting through paper application, scheduling multiple interviews to identify acceptable candidates and working around a General Mangers schedule. Pre-screening candidates, using HIREs automated Assessments, Background Checks and Tax Credits components, condensed the process, reducing time-to-hire by 78.3 percent. The new process also improved candidate quality and dedication levels.

Our number one focus is staffing, it effects everything, said Wendy Hantlman, Director of HR for Scottys Brewhouse. With PeopleMatter, weve seen higher quality candidates, improved morale and observed a fantastic increase in sales at struggling locations.


This New England-based concept was recognized in 2010 by Inc. Magazine as one of 5,000 fastest-growing, privately-held companies in America. To help manage their growth, the globally inspired burrito chain was looking for an inspired HR solution to provide tools for applicant review and evaluation, background checks, onboarding and new employee documentation.

In December 2010, Boloco deployed HIRE to its locations, bringing over 300 employees on the system. The software improved pre-screening methods and eliminated HR paperwork, which increased manager productivity by 25 percent. Boloco also reduced turnover by 35 percent, which led to lower recruitment and training costs. In only two months the company saw 849 percent ROI.

PeopleMatters tools provide a simple, engaging way to connect our teams, culture and brand, said John Pepper, Boloco co-founder and CEO.

MAD Greens

A leader in restaurant innovation, MAD Greens is one of seven PeopleMatter clients on Fast Casuals 2011 Top 100 Movers and Shakers. To maintain its fresh approach to business, the company adopted the PeopleMatter Platform in July 2011. Since then MAD Greens has increased data accuracy 80 percent and is now confident in its compliance.

PeopleMatter HIRE offers data-validation features and step-by-step instructions that make I-9 compliance easy. With full E-Verify integration, managers can instantly verify new-hires worker-eligibility. Additionally, MAD Greens can complete and store all employee documents online increasing productivity, compliance and accessibility.

PeopleMatter makes everything much more simple, said Corie Caldwell, MAD Greens Certified Customer Catcher and Personal People Planner. For me, its the relief of knowing that if theres an I-9 audit, everything is completed correctly and stored in one place.

About PeopleMatter

PeopleMatter provides the only comprehensive talent management solution for the service industry. We help employers identify, develop and engage dependable talent to provide exemplary customer service. PeopleMatters platform of HR tools handles hiring, scheduling, learning, recognition and performance management. Our integrated technology manages the process, so employers can focus on the talent. PeopleMatter. The name says it all. PeopleMatter is headquartered in Charleston, S.C., and on the Web at

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